Serena Ho


IBM MANAGEMENT SERVICES CATALOG

UI DESIGN, UX DESIGN, USER RESEARCH
2020

z/OS Management Services Catalog is a web-based application designed to address the hiring shortage of systems programmers, professionals that manage IBM Z mainframes. Mainframes are operated using complex workflows and coding languages that take over 10 years of experience to gain fluency in. Based on continuous user feedback, we created a product that automates these workflows, allowing junior programmers to perform z/OS management tasks by using a modern interface that is as simple as filling out a form.

Winner of the IDA Design Award (Silver) in 2023.

Visual and UX design: Serena Ho
UX design: Sofia Gutierrez
UX design: Eric Gendreau
Content design: Caroline Turner
Research: Iris Rivera